One of the most important things a leader must learn is how to handle difficult people effectively.

Wouldn’t it be nice if you never had to deal with problem or difficult people as a leader?

However, the reality is that people are often very difficult!

They might be people with whom you do business every day -- people in your workplace, neighborhood and in your church. Oftentimes, the most difficult people may also be the key members of your organization or executive board.

The good news is that there are some very concrete, loving and appropriate tools for managing the difficult or toxic people around you.

Join us for the next broadcast in the Ultimate Leadership series on CCN to gain an understanding of Enemies and Idiots: How to Deal with Toxic People.

In partnership with Dr. John Townsend and Dr. Henry Cloud, CCN’s monthly Ultimate Leadership series helps leaders develop the character and skills needed to meet the challenges of leadership in business and ministry.

This month, Dr. Henry Cloud, award-winning co-author of the Boundaries series, will help leaders gain the critical discernment and necessary skills for handling difficult people successfully.

You will learn the difference between people who intentionally seek to undermine your leadership and those who simply lack adequate relational skills.

Leaders will discover when it’s time to sever relations and when it’s appropriate to go the extra mile.

In this broadcast you will find answers to the tough questions:

• Are all difficult relationships “fixable”?
• When is it time for grace and when is it time for hard truth?
• When is it time for patience and when is it time to “pull the plug”?

Don’t let difficult people stand between you and effective leadership! Receive the keys to healthy, productive leadership this month on Ultimate Leadership!

Dr. Henry Cloud, a clinical psychologist, is co-founder and co-director of Cloud-Townsend, Inc. He is the best-selling author of Changes That Heal, and coauthor of Boundaries, Boundaries with Kids, Boundaries in Marriage, Boundaries in Dating, 12 “Christian” Beliefs That Can Drive You Crazy, Safe People, The Mom Factor, Raising Great Kids, and How People Grow. He is a specialist on such topics as adult psychotherapy, biblical models of personality functioning and character growth, and spiritual issues of psychopathology.